Data retention & deletion
We retain only what we need to provide the service. Defaults:
- Account data: life of contract + 90 days
- Rule content & schema metadata: life of contract; backups retained 30 days
- Audit logs: 90 days
On request, we delete or return Customer Data and purge backups within 30 days. We can provide a deletion certificate for your records. These defaults may be tightened in VPC/on‑prem deployments where you control storage.
We don’t ingest raw logs or special‑category data. Retention settings may change with new features; we’ll update this page if so.